PullString drops text-based chat for voice conversations in its new platform

The base of Amazon Echo, the smart speaker home of voice agent Alexa

The base of Amazon Echo, the smart speaker home of voice agent Alexa

In September of last year, PullString announced its Author platform for developing text-based chatbots.

A few months after the launch, the firm added the ability to create Skills — that is, conversational third-party applications — for Amazon’s Alexa voice agent.

This week, PullString is launching a new platform called Converse that is solely focused on letting non-technical users create voice-based Skills.

The company says this is the first end-to-end platform for non-technical users to create conversational interactions for Alexa. Converse is also PullString’s first self-service, cloud-based platform, as Author — which has now been discontinued — was desktop-based and required some professional services.

[Read the full article on MarTech Today.]